Frequently asked questions
Quick answers about how we work, what we build and what it costs. Can’t find yours? Just ask.
About Aither
Who is Aither?
Aither is a digital studio founded in 2020. We design and build websites and online stores, create brand identities, run digital marketing and SEO, and produce motion graphics and video, everything a modern business needs online, handled end to end.
Are Aither and Artdez Studio the same team?
Yes. We started as Artdez Studio, an art and design studio. As our work grew into websites and technology, we moved that side to the name Aither. Any project, review or result you see under Artdez is our own work. Read our story.
Do you work with clients outside the USA?
Yes. We work with businesses worldwide, entirely online, and keep you updated at every step.
Do we need to meet in person?
No. Everything happens online, by email, chat and video calls, so you can work with us from anywhere.
Websites & online stores
Which platforms do you build on?
WordPress and WooCommerce, Shopify, Wix and Squarespace, as well as fully custom-coded websites. We recommend the one that fits your business, budget and how you want to manage the site.
Can you redesign my existing website?
Yes. We can refresh the design, rebuild it on a better platform, or revamp a store page by page while it keeps selling. See our work for examples.
Do you build online stores?
Yes. We build Shopify and WooCommerce stores, including products, collections, payments, shipping and the pages that help customers buy.
Will my website work on phones?
Yes. Every site we build is responsive, so it looks and works great on phones, tablets and desktops.
Is SEO included?
Every project ships with speed optimisation, clean code and on-page SEO built in from the start. Ongoing SEO campaigns are available as a separate service.
Can you set up my domain and business email?
Yes. We can connect your domain, set up DNS and business email, and make sure everything is configured correctly.
Will I be able to update my site myself?
Yes. On WordPress, Shopify, Wix and Squarespace you can edit text, images and products yourself, and we can walk you through it. Prefer not to? We can handle updates for you.
Pricing & process
How much does a website cost?
Every project is priced on its scope. Once we know your goals, pages and features, you get a clear fixed quote with no hidden fees.
How long does a project take?
Most websites launch in 2–4 weeks and online stores in 3–6 weeks. Branding and smaller jobs are often done within a week.
How do I get started?
Fill in the Get a Quote form with your project, service and budget range. We review it and send you a detailed quote, usually within 24 hours, completely free.
What happens after my site goes live?
We stay on hand for fixes, updates and improvements, with monthly care plans available for ongoing support.
Digital marketing & SEO
Do you run Google and Meta ads?
Yes. We plan, build and manage Google Ads and Meta (Facebook and Instagram) campaigns, including targeting, ad creatives and tracking.
How long does SEO take to show results?
SEO builds over time. Quick fixes can help within weeks, but stronger rankings usually take a few months of steady work, depending on your competition.
Can you guarantee first place on Google?
No one can honestly guarantee a ranking, because Google decides. What we promise is solid, proven SEO work and clear reporting on the results.
Do you design social media content?
Yes. We design social posts, ad creatives and campaign graphics that match your brand.
Logo & brand design
What do I get with a logo design?
A unique logo in vector format, with revisions until you love it. You get files ready for the web, print and social media.
What is a brand kit?
Full brand guidelines in one PDF: your logo versions, colours, fonts and the rules for using them, so your brand looks the same everywhere.
Do you design print and packaging?
Yes. Business cards, flyers, brochures, menus, product labels and packaging, all delivered as print-ready files.
Can you fix or vectorise my existing logo?
Yes. We can redraw a blurry or low-quality logo as a clean vector file, or refresh it while keeping its character.
Animation & video
What kind of videos do you make?
Explainer videos, SaaS and product animations, logo animations, social media reels and motion graphics.
Can you edit my existing footage?
Yes. Send us your clips and we’ll edit them into polished videos for your website, ads or social channels.
Where can I see examples?
Watch our videos in the Motion section on the home page, or visit our YouTube channel.
OrderFlow plugin
What is OrderFlow?
OrderFlow is our free WooCommerce plugin for order approval, custom order statuses, order tracking and refund requests, all in one dashboard. Learn more.
Is OrderFlow free?
Yes. OrderFlow is free on WordPress.org.
Where can I find setup help?
Read the OrderFlow documentation for step-by-step guides, or ask in the support forum on WordPress.org.
Still have a question?
Send us a message and we’ll get back to you as soon as we can.